update

Billing system update

Posted by MatW on Monday, October 19th

I’m pleased to announce that the billing / invoice system update went off smoothly during the (far too) early hours of this morning! :)

In an effort to simplify the billing process, we no longer allow under- or over-payments, and now associate each payment with a specific invoice. Whilst this does mean the system is slightly less flexible than before, the end result is that everyone’s billing summary and account standings are much simpler to understand and consequently far more useful.

Billing summary screen

Billing summary screen

At the end of each month we’ll gather up the fees displayed in the upper box, then generate and “issue” an invoice. Once issued you’ll have 14 days to pay an invoice before it becomes “overdue”. To settle an invoice, click on the “make payment” link and you’ll be taken to the invoice summary page. From there, it’s simply a case of clicking on the Paypal symbol and following their instructions.

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